Value Added Services

1. What is the Friend Finder service?

• Friend Finder service is used to track the location of your family or friends.

2. Do I need to register through other channels to activate this service?

• No, you only need to register through the short message service (SMS).

3. How much does it cost to use the Friend Finder service?

• Each successful search will incur a charge of RM0.30.

4. Who can be located using this service?

• You can locate your contacts who are Maxis and DiGi users who have given permission to share their location with you.

5. What is ‘Error E121’?

• “Error E121” refers to the location currently being unavailable in the system.

6. What is ‘Error E04102’ or ‘Error E04103’?

• “Error E04102” or “Error E04103” indicates that the person you are trying to locate is currently out of coverage.

7. What is ‘Error E991’

• “Error E991” indicates that the person you are trying to locate is not a Maxis or DiGi user.